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Authorised Partner and Supplier of ICRTouch EPoS Software

Bangor Cash Registers are experts in providing and supporting ICRTouch EPoS software solutions.

Provide great customer service and optimise your business' efficiency with the ICRTouch suite of tailored solutions.
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Silver Partner 2019

Solutions for you

TouchPoint
TouchPoint is effortless to use, reliable and proven over two decades. Today’s TouchPoint is more powerful than ever and is trusted worldwide by businesses to perform how need it, when they need it. It is simple to operate and easy to learn, so staff can begin making sales with minimal training. From multi-site restaurant chains to independent retailers, TouchPoint is designed for any business in any sector. Pubs, restaurants and hotels are often now much alike, garden centres have cafes as well as retail outlets and golf clubs have members bars as well as pro shops; all can use the same TouchPoint till system across the entire estate.

Benefits:
  • Intuitive keyboard layouts for easy navigation and simple for staff to operate.
  • Make sales, float clerks, use and pay off tables, split a bill and print orders directly into the kitchen without a reliance on the internet.
  • Accounts details are integrated into the till so you know your customers and where they are spending their money.
  • Run targeted promotions and point schemes, create vouchers and gift cards that will keep your customers coming back time and again.
  • Entice customers with a range of promotional features: Mix & Match offers, Happy Hours, Set Menus and Discount Vouchers.
  • Capture start and end times for employees shift work to record working hours to assist with payroll administration.
  • Integrated CCTV syncs with the audit trail, meaning you get operation information overlaid on CCTV playback. See what's happening at the till and by whom.
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TouchPoint
TouchOffice Web
TouchOffice Web
TouchOffice Web gives you a bird’s eye view of your business. TouchOffice Web is a powerful management tool that provides you with a complete real-time understanding of your business on any web-enabled device, from anywhere in the world. Make those big decisions with ease by accessing historical sales reports to enable you to forecast pricing, stock and manage staff rotas. The software is versatile enough to be used by businesses in any sector from retail to hospitality, from the smallest independent shops to multiple-site restaurants.

Benefits:
  • Keep an eye on day-to-day activity with real-time sales information.
  • Integrated with account software.
  • Monitor and detect fraud by combining clerk audit trail with compatible CCTV systems.
  • Stay in control with a stock control system and use handheld TouchStock devices to perform stock takes, create supplier orders or branch transfers and schedule deliveries.
  • Manage staff with Time & Attendance reports.
  • Remotely make programming changes to EPoS systems online from anywhere, at a single site or globally over multiple sites.
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PocketTouch
PocketTouch is a professional paper-free way to take food and drinks orders. Our revolutionary hand-held EPoS solution has been designed and developed specifically for the hospitality and catering industries. Take orders seamlessly from table or queue, straight to the heart of the kitchen and bar, providing a quick and efficient service to the customer. Handwritten mistakes are a thing of the past and Chef can get straight on with preparing the food. Order updates made on PocketTouch are automatically updated on the bill, making the whole process more efficient. Service is faster and there’s quicker table turnaround. With PocketTouch you eliminate sources of disappointment, such as taking incorrect orders and running out of specials, so your customers remain happier and are more likely to spend more and visit again.

Benefits:
  • Increased customer satisfaction at the table through notifications to staff when items are off the menu.
  • Fewer mistakes, orders are clear and don’t have illegible handwriting plus orders don’t get lost.
  • Faster table turnaround through seamless integration enables more covers per table.
  • Increased spend per head on drinks orders straight to the bar, the waiting staff can remain on the floor and offer customers more.
  • Queue-busting potential of having service staff take orders at busy times.
  • Table service process is simple and efficient making life easier for staff and customers.
  • *Increases revenue by up to 25%.
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PocketTouch
TouchKitchen
TouchKitchen
TouchKitchen transforms the way food orders are processed. From starters through to dessert, a customer’s choice is displayed on a screen in the kitchen with no need for paper and print-outs. TouchKitchen When staff take an order, TouchKitchen receives information directly from the TouchPoint till system or PocketTouch hand-held order pad. Chef can easily manage each order as it arrives and prepare food straightaway. Kitchen staff have complete control including the ability to view, sort or peg meal orders, and set preparation timers to ensure nothing is forgotten and meals go out on time. TouchKitchen displays orders on either a tablet, smartphone or display screen, mimicking traditional paper orders or print-outs, therefore reducing mistakes.

Benefits:
  • Orders can be shelved between courses and cleared when the entire meal is completed.
  • Information is clear and legible, and there is no room for misunderstanding what has been ordered.
  • Orders can’t be misplaced and they can be recalled even after they’ve been cleared.
  • Urgent orders can be received with favourable timers to get them through quickly.
  • Linking with digital signage alerts customers that an order is ready to be collected, or a ticket can be printed at the counter to signal waiting staff for service.
  • Customise your theme and add your logo to match your branding.
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TouchLoyalty
TouchLoyalty enables you to build loyal customers who are rewarded for returning again and again, increasing your profit margins. It gives regular customers, members, VIPs or even staff an instant discount on their purchases. Elaborate points schemes can also be created that incentivise customers to make repeat purchases for a deferred discount or other reward. Customer spending habits are tracked over time, allowing you to create and schedule promotions based on various criteria. Offer a customer their favourite drink if they visit during a quiet Wednesday lunch, or send a promotion to be used on their birthday. Together with comprehensive reporting and scheduling, management of points and discounts, and customer properties, TouchLoyalty builds loyalty in your brand.

Benefits:
  • Quickly analyse customer habits and target promotions accordingly.
  • Encourage the purchase of products that may not be selling so well with a points system for deferred discounts on selected lines.
  • Reward customers to encourage repeat visits and increased spending.
  • Helps create targeted customer interactions such as mailshots and SMS messages.
  • Facilitates a photo ID checking system with customer photograph integration.
  • Can be installed across multiple sites and businesses or on single back office systems, enabling customers to use their loyalty cards across a chain of sites.
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TouchLoyalty
TouchMenu
TouchMenu
TouchMenu, the virtual menu board on a large screen display, replaces your static menu displays and shows-off your restaurant’s menu in an attractive, enticing way. Product sizes, prices and layout can all be adjusted to present the information just the way you want it. Digital signage saves you money because menu adjustments and changes can easily be made without the expense of ordering new menu signage or price lists. TouchMenu neatly integrates with your TouchPoint till and reads stock levels to adjust the display menu accordingly, making it ideal for specials boards, where latest ingredients and meals can be modified or cleared throughout the day. Rotate multiple menus on a single display or use multiple screens from one till.
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CollectionPoint
Whether you have a restaurant, bar or fast food outlet, CollectionPoint can provide a simple yet professional way of notifying customers where their order is in a queue and the average time they’ll have to wait until ready to collect. Using a clear display screen keeps customers informed and away from the till so staff can concentrate on serving, which reduces queues and makes the till area more inviting. CollectionPoint is controlled directly by TouchPoint and TouchKitchen, and enables customers to keep an eye on their order’s progress in the queue. When an order is ready to collect, an animation for the corresponding ticket will pop-up on the screen, along with an audio announcement to notify the relevant customer that their order is ready for collection. A simple solution to a common crowding problem.
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CollectionPoint
TouchReservation
TouchReservation
You’re never closed with TouchReservation. Allow customers to make bookings, around the clock, on any web-enabled device such as a smartphone or tablet.

Benefits:
  • Staff aren’t tied up on the phone for those customers preferring to use online services.
  • Administration tasks are reduced with automated table allocations, order notifications and auto-confirmations.
  • Tables are never overbooked and allocations can be checked remotely from anywhere in the world.
  • Easy to manage pricing that won’t break the bank, with no per user or per table licensing or transaction charge.
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TouchTakeaway
TouchTakeaway provides you with everything you need to generate new revenue streams from online food orders with a webshop, whether for delivery to the door or desk, or to make it easy for your customers to do ‘click and collect’ pre-ordering of meals. Your customer can browse your full product range at their leisure, rather than being rushed into a decision while standing in a queue or waiting on the phone. This extra time encourages customers to spend more online than they would do in store. TouchTakeaway also integrates seamlessly with your EPoS and back office software. All sales are recorded in real-time and are pushed through to your TouchPoint till like a standard in-store transaction. When the order is paid, the sale can also be sent to TouchOffice Web.

Benefits:
  • Provides more time to prepare orders.
  • Encourages a fast, efficient service, cutting queues.
  • Builds a loyal customer base for promotion and cross-selling.
  • Makes use of kitchen staff during quiet periods.
  • Displays up-to-date menu prices.
  • No 3rd party advertisements or competitor ads.
  • Customised branding - can be customised to reflect business brand.
  • No per transaction fees - transparent, low-cost monthly fixed fees.
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TouchTakeaway

Bangor Cash Register Company Ltd

BCR | Supplier of EPoS Cash Registers, CCTV and Catering Equipment
CONTACT US
01248 362833
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